How to Purchase Data on Telkom South Africa Using Airtime

How to Purchase Data on Telkom South Africa Using Airtime

In South Africa, Telkom is a popular telecommunications provider known for its wide range of services, including voice, messaging, and data. If you’re a Telkom customer looking to buy data using your airtime, the process is simple and can be completed in just a few steps. Here’s how you can purchase data on Telkom South Africa using your airtime balance.

Step 1: Check Your Airtime Balance

Before you proceed with purchasing data, it’s important to ensure that you have enough airtime to cover the cost of the data bundle you wish to buy. You can check your airtime balance by dialing *188# and following the prompts, or by using the Telkom app.

Step 2: Choose Your Data Bundle

Telkom offers a variety of data bundles tailored to different usage needs, including daily, weekly, and monthly options. To find the right data bundle for you, consider how much data you’ll need based on your internet usage habits.

Step 3: Purchase Data Using USSD

To buy a data bundle with your airtime, follow these steps:

  • Dial *180# from your Telkom mobile phone.
  • Select the ‘Buy’ option from the menu.
  • Choose ‘Data Bundles’ from the subsequent menu.
  • Select the data bundle that suits your needs based on the size and validity period.
  • Confirm your selection and proceed with the purchase.

Step 4: Purchase Data Using the Telkom App

Alternatively, you can use the Telkom app to buy data:

  • Open the Telkom app on your smartphone. If you haven’t already installed it, you can download it from the Google Play Store or Apple App Store.
  • Log in with your Telkom credentials or register if you’re a new user.
  • Navigate to the ‘Buy’ section within the app.
  • Select the data bundle of your choice.
  • Confirm the purchase, and the cost of the data bundle will be deducted from your airtime balance.

Step 5: Confirmation of Purchase

Once you’ve successfully purchased a data bundle, Telkom will send you a confirmation message. This message will include details about your data bundle, such as the amount of data and its expiration date.

Step 6: Managing Your Data Usage

To make the most of your data bundle, keep the following tips in mind:

  • Monitor your data usage regularly. You can check your remaining data balance by dialing *188# or through the Telkom app.
  • Use Wi-Fi whenever possible to conserve your mobile data.
  • Be aware of background data usage by apps and consider restricting background data for apps that don’t need to be updated constantly.

Step 7: Customer Support

If you encounter any issues while purchasing data or have questions about the different data bundles, Telkom’s customer support is available to assist you. You can reach out to them by dialing 180 from your Telkom line, visiting a Telkom store, or using the customer support features in the Telkom app.

By following these straightforward steps, you can quickly and easily purchase data on Telkom South Africa using your airtime. Always stay informed about the latest Telkom promotions and data deals, as they may offer additional benefits or savings on your data purchases.