Purchasing Airtime with FNB South Africa

Purchasing Airtime with FNB South Africa

First National Bank (FNB) is one of the leading financial institutions in South Africa, offering a wide range of banking services, including the convenient purchase of airtime. FNB customers can easily buy airtime for themselves or others directly from their bank accounts using various methods such as online banking, mobile banking, and USSD. Here’s how you can buy airtime with FNB South Africa.

Step 1: Register for FNB Online Banking or Mobile Services

To buy airtime using FNB services, you must be registered for online banking or have the FNB Banking App installed on your smartphone. If you haven’t registered for online banking, you can do so on the FNB website or by visiting an FNB branch. For the FNB Banking App, download it from the Google Play Store or Apple App Store and follow the registration process.

Step 2: Buying Airtime via FNB Online Banking

If you prefer to use a computer, FNB’s online banking platform is a convenient way to purchase airtime:

  • Visit the FNB website and log in to your online banking profile with your username and password.
  • Navigate to the ‘Buy’ tab on the dashboard.
  • Select ‘Airtime & Bundles’ from the drop-down menu.
  • Choose the ‘Prepaid Airtime’ option if you’re buying for yourself or ‘Prepaid Airtime for a Friend’ if you’re purchasing for someone else.
  • Enter the mobile number you wish to recharge and select the network provider.
  • Choose the amount of airtime you want to buy.
  • Review the transaction details and confirm the purchase.
  • The cost of the airtime will be deducted from your FNB account, and the airtime will be credited to the mobile number provided.

Step 3: Buying Airtime via the FNB Banking App

For those who prefer banking on the go, the FNB Banking App makes purchasing airtime quick and easy:

  • Open the FNB Banking App on your smartphone.
  • Log in using your online banking username and password.
  • Tap on the ‘Buy’ option on the home screen.
  • Select ‘Airtime & Bundles’ and then choose ‘Prepaid Airtime’.
  • If you’re buying for someone else, select the option to purchase for a different number.
  • Enter the mobile number and select the network provider.
  • Choose the airtime amount you wish to purchase.
  • Confirm the transaction, and the airtime will be loaded onto the mobile number specified.

Step 4: Buying Airtime via FNB USSD

For those without internet access, FNB also offers a USSD service to buy airtime:

  • Dial 120321# on your mobile phone.
  • Enter your 5-digit PIN to access the FNB USSD banking menu.
  • Select ‘Prepaid’ followed by ‘Prepaid Airtime’.
  • Choose the mobile number you want to recharge (this can be your number or another number).
  • Select the network provider and the airtime amount.
  • Confirm the transaction, and the airtime will be credited to the chosen number.

Step 5: Confirmation of Airtime Purchase

After completing the purchase, you will receive a confirmation message from FNB indicating that the transaction was successful. Additionally, the recipient (if not yourself) will receive a notification of the airtime top-up.

Step 6: Customer Support

If you encounter any issues or have questions about buying airtime, FNB’s customer support is readily available. You can contact them through the FNB app, by calling the customer service hotline, or by visiting a local branch.

Purchasing airtime with FNB South Africa is a simple and secure process that can be done from anywhere at any time. Whether you’re topping up your phone or gifting airtime to a friend, FNB provides multiple convenient methods to ensure you stay connected.