When it comes to purchasing photography equipment, two names that often come to mind are Calumet Photo and B&H Photo Video. Both retailers have been in the industry for a long time, offering a wide range of products to cater to the needs of photography enthusiasts. In this article, we will compare Calumet Photo and B&H Photo Video in terms of quality, price, product range, return policy, shipping, reliability, target market, best price guarantee, and price adjustment policy to help you make an informed decision.
Quality
Both Calumet Photo and B&H Photo Video are known for offering high-quality products from renowned brands. Calumet Photo has a strong reputation for providing excellent customer service and support, ensuring that customers receive the best products for their needs. On the other hand, B&H Photo Video is famous for its vast selection of products, including hard-to-find items, and its team of knowledgeable staff who can provide expert advice. In terms of quality, both retailers are on par, offering authentic products from authorized dealers.
Price
When it comes to pricing, Calumet Photo and B&H Photo Video have different approaches. Calumet Photo tends to offer competitive pricing, with frequent promotions and discounts on select products. B&H Photo Video, on the other hand, is known for its aggressive pricing strategy, often offering the lowest prices on the market. Additionally, B&H Photo Video has a price match guarantee, which ensures that customers can get the best price for their desired product.
Product Range
In terms of product range, both retailers offer an extensive selection of photography equipment, including cameras, lenses, tripods, and accessories. However, B&H Photo Video has a more comprehensive range of products, including video production equipment, audio gear, and surveillance systems. Calumet Photo, on the other hand, focuses more on still photography equipment and accessories. If you’re looking for a specific product, B&H Photo Video might have a better chance of having it in stock.
Return Policy
Calumet Photo and B&H Photo Video have different return policies. Calumet Photo offers a 30-day return policy, allowing customers to return or exchange products within 30 days of purchase. B&H Photo Video, on the other hand, has a more flexible return policy, with a 45-day return window for most products. Additionally, B&H Photo Video offers a “no restocking fee” policy, making it easier for customers to return products without incurring additional charges.
Shipping
Both retailers offer reliable shipping options, with Calumet Photo providing free shipping on orders over $49 and B&H Photo Video offering free shipping on orders over $49 for select products. B&H Photo Video also offers expedited shipping options, including same-day shipping for orders placed before 4 pm EST. Calumet Photo, on the other hand, offers more flexible shipping options, including in-store pickup for online orders.
Reliability
Both Calumet Photo and B&H Photo Video are reputable retailers with a long history of serving photography enthusiasts. Calumet Photo has a strong reputation for providing excellent customer service, with a team of knowledgeable staff who can provide expert advice. B&H Photo Video, on the other hand, has a massive online presence, with a large community of customers and a reputation for being a trusted retailer in the industry.
Target Market
Calumet Photo and B&H Photo Video cater to different target markets. Calumet Photo focuses more on professional photographers and serious enthusiasts, offering high-end products and expert advice. B&H Photo Video, on the other hand, caters to a broader range of customers, including professionals, enthusiasts, and hobbyists. B&H Photo Video’s vast selection of products and competitive pricing make it an attractive option for customers of all levels.
Best Price Guarantee
B&H Photo Video offers a best price guarantee, which ensures that customers can get the lowest price for their desired product. If a customer finds a lower price for the same product from an authorized dealer, B&H Photo Video will match that price. Calumet Photo does not offer a formal best price guarantee, but they do offer competitive pricing and frequent promotions.
Price Adjustment Policy
Calumet Photo and B&H Photo Video have different price adjustment policies. Calumet Photo offers a 30-day price adjustment policy, which allows customers to receive a refund or store credit for the difference if the price of their purchased product drops within 30 days. B&H Photo Video, on the other hand, offers a 45-day price adjustment policy, with no restocking fees or penalties.
Conclusion
In conclusion, both Calumet Photo and B&H Photo Video are excellent retailers that offer high-quality products and excellent customer service. While Calumet Photo focuses more on professional photographers and serious enthusiasts, B&H Photo Video caters to a broader range of customers. In terms of pricing, B&H Photo Video tends to offer more competitive pricing, with a best price guarantee and a more flexible return policy. Ultimately, the choice between Calumet Photo and B&H Photo Video depends on your specific needs and preferences as a photography enthusiast.
