How to Change Your Registered Cellphone Number with Standard Bank
In today’s digital age, having a registered cellphone number with your bank is crucial for receiving important notifications, verifying transactions, and accessing online banking services. If you’ve recently changed your cellphone number or want to update your registered number with Standard Bank, you’ll be glad to know that the process is relatively straightforward. In this article, we’ll guide you through the step-by-step process of changing your registered cellphone number with Standard Bank.
Why Update Your Registered Cellphone Number?
Before we dive into the process, it’s essential to understand why updating your registered cellphone number is important. If your registered number is no longer active or has changed, you may miss critical notifications from Standard Bank, such as:
Transaction alerts
Account balance updates
Security alerts
One-Time Pin (OTP) verification codes
Updating your registered cellphone number ensures that you receive these important notifications, helping you stay on top of your finances and prevent potential security breaches.
Methods to Change Your Registered Cellphone Number
Standard Bank offers several convenient methods to change your registered cellphone number:
1. Online Banking
You can update your registered cellphone number using Standard Bank’s online banking platform. Here’s how:
Log in to your online banking account using your username and password.
Click on the “Settings” or “Profile” tab.
Select “Update Contact Details” or “Change Cellphone Number.”
Enter your new cellphone number and confirm it by entering the OTP sent to your new number.
Save your changes.
2. Mobile Banking App
If you have the Standard Bank mobile banking app installed on your device, you can update your registered cellphone number using the app. Follow these steps:
Open the Standard Bank mobile banking app and log in using your username and password.
Tap on the “More” or “Menu” icon.
Select “Settings” or “Profile.”
Choose “Update Contact Details” or “Change Cellphone Number.”
Enter your new cellphone number and confirm it by entering the OTP sent to your new number.
Save your changes.
3. Phone Banking
You can also update your registered cellphone number by contacting Standard Bank’s phone banking service. Here’s how:
Call the Standard Bank phone banking number (available on their website).
Follow the prompts to speak with a customer service representative.
Inform the representative that you want to update your registered cellphone number.
Provide your new cellphone number and confirm it by entering the OTP sent to your new number.
4. Visit a Branch
If you prefer to update your registered cellphone number in person, you can visit your nearest Standard Bank branch. Here’s what you need to do:
Locate your nearest Standard Bank branch using their branch finder tool.
Visit the branch and speak with a customer service representative.
Inform the representative that you want to update your registered cellphone number.
Provide your new cellphone number and confirm it by entering the OTP sent to your new number.
Conclusion
Updating your registered cellphone number with Standard Bank is a simple process that can be done using various methods, including online banking, mobile banking app, phone banking, or visiting a branch. By keeping your registered cellphone number up to date, you’ll ensure that you receive important notifications from Standard Bank, helping you stay on top of your finances and prevent potential security breaches. If you have any questions or concerns, you can always contact Standard Bank’s customer service team for assistance.
