How to Buy Airtime from Standard Chartered Bank App

How to Buy Airtime from Standard Chartered Bank App

Standard Chartered Bank offers a comprehensive mobile banking app that allows customers to perform a variety of transactions, including the purchase of airtime for themselves or others. This service is convenient, secure, and available 24/7, making it easy for Standard Chartered Bank customers to stay connected. Here’s a step-by-step guide on how to buy airtime from the Standard Chartered Bank app.

Step 1: Download and Set Up the Standard Chartered Bank App

If you haven’t already, download the Standard Chartered Bank app from the Google Play Store or Apple App Store. Once installed, open the app and register or log in using your online banking credentials. If you’re a new user, you’ll need to follow the registration process, which may include verifying your identity and setting up a password and PIN.

Step 2: Navigate to the Airtime Purchase Section

After logging into the app, look for the menu option that allows you to make payments or purchase airtime. This could be labeled as ‘Payments’, ‘Transfers’, ‘Top Up’, or something similar, depending on the app’s version and the region.

Step 3: Select the Airtime Purchase Option

Within the payments or top-up section, select the option to buy airtime. You may need to choose between various bill payments and services. Look for ‘Airtime Purchase’, ‘Mobile Top Up’, or ‘Prepaid Recharge’.

Step 4: Enter the Mobile Number and Select the Network

Once you’re in the airtime purchase menu, enter the mobile number you wish to top up. Ensure that the number is correct, especially if you’re buying airtime for someone else. Then, select the mobile network provider associated with the number. Standard Chartered Bank’s app typically supports all major network providers.

Step 5: Choose the Airtime Amount

After selecting the network provider, you’ll need to choose the amount of airtime you want to purchase. The app may offer predefined amounts, or you may be able to enter a specific value, depending on the network’s requirements and the app’s functionality.

Step 6: Review and Confirm the Transaction

Before completing the transaction, review all the details you’ve entered, including the mobile number, network provider, and airtime amount. Ensure everything is correct to avoid purchasing airtime for the wrong number or selecting the wrong amount.

Step 7: Authenticate and Complete the Purchase

To finalize the purchase, you may be required to authenticate the transaction using your PIN, a one-time password (OTP), or biometric verification, depending on the security features of your app. Follow the prompts to authenticate and confirm the purchase.

Step 8: Receive Confirmation

After the transaction is authorized, you should receive a confirmation message on the app indicating that the airtime purchase was successful. Additionally, you’ll typically receive an SMS or email confirmation. The airtime should be credited to the mobile number you provided almost immediately.

Step 9: Check Airtime Balance

If you’ve purchased airtime for your own phone, you can check your balance to ensure the top-up has been applied. If you’ve bought it for someone else, inform them of the transaction so they can verify the credit on their end.

Step 10: Contact Customer Support if Needed

If you encounter any issues or do not receive confirmation of the airtime purchase, contact Standard Chartered Bank’s customer support through the app, by phone, or by visiting a local branch.

The Standard Chartered Bank app is designed to make routine banking transactions, like buying airtime, simple and hassle-free. With just a few taps, you can ensure you or your loved ones have the necessary credit to make calls, send texts, or use data services. Always make sure to keep your app updated to the latest version to enjoy the full range of services and enhanced security features.

You may also want to ask

How secure is the airtime purchase process?
Are there any discounts for frequent purchases?
What are the app requirements for purchase?