Full Guide to Old Mutual Bank Contact Details and Support Lines
Old Mutual Bank is a leading financial institution in South Africa, offering a wide range of banking and financial services to its customers. As a customer-centric bank, Old Mutual Bank provides various channels for customers to get in touch with them for any queries, complaints, or support. In this article, we will provide a comprehensive guide to Old Mutual Bank‘s contact details and support lines, making it easy for you to get the help you need.
Contact Numbers
Old Mutual Bank offers several contact numbers for customers to reach out to them. Here are some of the key contact numbers:
General Enquiries: 0860 66 77 89 (available 24/7)
Customer Service: 0860 66 77 89 (option 1)
Account Queries: 0860 66 77 89 (option 2)
Loan and Credit Enquiries: 0860 66 77 89 (option 3)
Investment and Insurance Enquiries: 0860 66 77 89 (option 4)
Email Support
Old Mutual Bank also provides email support for customers who prefer to communicate via email. You can send an email to the following addresses:
If you prefer to visit a branch or ATM in person, you can use Old Mutual Bank‘s branch and ATM locator tool on their website. This tool allows you to search for branches and ATMs near you, using your location or a specific address.
Social Media Support
Old Mutual Bank is also active on social media platforms, providing another channel for customers to get in touch with them. You can reach out to them on:
Twitter: @OldMutualSA
Facebook: @OldMutualSA
Instagram: @OldMutualSA
Online Support
Old Mutual Bank‘s website also offers a range of online support resources, including:
Frequently Asked Questions (FAQs): A comprehensive list of answers to common questions about Old Mutual Bank‘s products and services.
Online Banking: A secure online platform for customers to manage their accounts, pay bills, and transfer funds.
Mobile Banking: A mobile app that allows customers to bank on the go.
Complaints and Feedback
If you have a complaint or feedback about Old Mutual Bank‘s services, you can contact their complaints department on:
Complaints Postal Address: Old Mutual Bank, PO Box 61, Cape Town, 8000
Conclusion
In conclusion, Old Mutual Bank provides a range of contact details and support lines for customers to get in touch with them. Whether you prefer to call, email, or visit a branch, Old Mutual Bank is committed to providing excellent customer service and support. By using the contact details and support lines outlined in this article, you can easily get the help you need to manage your accounts, resolve any issues, or get answers to your questions.
