When you have exhausted all channels to contact a company online, then you should try to contact them using traditional methods. A lot of companies will not take you seriously if you can’t pick up the phone or pitch up at their office. Modern methods of contact such as email, live chat and Skype …
Category: Shopping
Jul 17
Online Customer Support Tools That You Can Use To Contact a Company
Have you ever tried to get in contact with a company after you have purchased a product from them? Calling a landline or mobile phone number can be costly and if you want to keep your telephone bill down at the end of the month, then you should consider other tools for contacting a company’s …
Jul 17
Customer Service: 5 Things That Can Hurt a Company and Turn Away Clients
What is Customer Service? Customer service is an essential component of any company or business that cares about its clients, customers, partners and affiliates. It involves putting in place tools that allow a customer to submit queries, leave feedback and receive timely responses to queries. Besides putting customer care tools like a help desk or …


