Amazon is one of the biggest online stores that sells a variety of products to online shoppers. Think of anything that you want to buy and the chances are very high that you will find it on Amazon.com.You don’t need to drive to the shops to get what you want but you simply order items from the comfort of your home. As long as you are in front of the computer, laptop or mobile phone, you can browse through the categories on the site, ranging from small things such as bracelets to huge items such as washing machines. You can even order Christmas trees.
Amazon is very popular in the USA and all over the world, actually the name itself is a trusted brand among online shoppers. The company values customers and it has measures in place that protect consumers from fraud and poor service such as late deliveries, non-delivery, low quality products, defects, overpricing and rip offs.
Buyers are allowed to leave feedback on purchased items and they can claim refunds if the expected service is not offered or goods are of poor quality. Besides customer protection, buyers on the site will benefit from Amazon Prime, a same day delivery service. If you wish to have your goods delivered quickly to your doorstep within 24 hrs, then buy items that are eligible for Amazon Prime.
As you should expect from a platform that receives over 130 million visitors a month, people who herd over to the online retailer are looking for bargains, and Amazon is the best place on earth to find bargains. You will find the cheapest items that are being sold at double price in other places. The online shopping giant relies on thousands of merchants who sell their items via the world’s most popular online store. However, in addition to selling other people’s inventory, Amazon has its own inventory which it offers on the platform.
The high competition on Amazon is a driver for lower prices, otherwise a merchant will find it hard to sell off their inventory if the products are high-priced.
In 2015, Amazon made a net profit of $596 million. The company has plans to expand and innovate its services, and one of them is the plan to introduce a drone delivery service. Some of the most popular services besides the Amazon store are the Kindle store, Book store and Amazon Web Services.
Amazon has dedicated phone numbers to call when you need support:
The most popular support number is +1 888 280 4331 which is accessible to customers in the USA.
Other support numbers are:
USA: Tel – 1 866 216 1072
Canada: Tel – 1 866 216 1072
International: Tel – 1 206 266 2992
Support in Spanish Language: Tel – 1 866 749 7538
Other numbers that you can try:
Tel: 206-346-2992 USA
Tel: 206-266-2992 USA
Tel: 0870 744 9979 Europe
Tel: 0800 496 1081 Europe
Fax: 302 636 5454
If you are a registered customer, you should sign into your Amazon account to use contact forms to enquire about your orders or any issues.
Form To Submit Issues and Queries – https://www.amazon.com/gp/help/customer/contact-us
Customer Help Center – This section is filled with resources on how to manage your account, track orders, returns, refunds, payments and account settings.
Community Questions – If you can’t find an answer in the help center, you can sign up for the Amazon Community forum where customers ask questions which are answered by other community members and moderators.
Local Services – If you need help with a local service that you would like to consult and get a quote for e.g. plumbing, locksmith, electrical installation and landscaping, then you must go to the Local Services department:
Amazon sellers can get help from SellerCentral, a dedicated subdomain for Amazon merchants:
Facebook Page: https://www.facebook.com/Amazon/
Amazon was founded by Jeff Bezos on 5 July 1994
Headquarters Physical Address:
The office complex which houses the HQs is located at the following address:
410 Terry Avenue,
Amazon Customer Service,